Shipping Policy

• Promino Nutritional Sciences Inc. ships either by courier

(ground) or common carrier. We can expedite shipping on

request, and will charge you the difference.

• All orders are shipped F.O.B. Promino Brands unless

otherwise stated.

• Promino Nutritional Sciences Inc.’s minimum order is one

master case (6) for wholesalers/distributors. Orders and backorders totalling over $150.00

are shipped freight free.

• Remote locations (those which our couriers define as ‘beyond

points’) such as Hawaii and Alaska will be charged a

freight surcharge calculated as actual freight cost over and

above 5% of the invoice value.

• A fuel surcharge may be added to your invoice depending

on the fuel surcharge charged by the couriers. Advance

written notice will be given to current customers if a fuel

surcharge is to be applied.

• Damage claims must be made within 5 days of receipt of

good. All damage claims must be made to the cartage

company; no credit can be given unless this procedure is